Last Updated: August 2, 2026
Privacy Policy
Webtech Nepal Pvt. Ltd. (“Webtech Nepal”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase our services, or use any software, web applications, mobile applications, cloud services, or other digital solutions developed or provided by Webtech Nepal Pvt. Ltd.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Data Controller
Company Name: Webtech Nepal Pvt. Ltd.
Address: Kathmandu, Nepal
Email: info@webtechnepal.com
Website: https://www.webtechnepal.com
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company or organization name
- Billing address
- Payment details (processed securely by payment providers)
- Account credentials
- Project requirements
- Customer support communications
- Documents, images, files, or other content uploaded through our services
2.2 Information Collected Automatically
When you use our website or services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Screen resolution
- Pages visited
- Referring website
- Date and time of access
- Session duration
- Website interaction data
- Error logs
- Diagnostic information
This information helps us maintain security, improve website performance, and enhance user experience.
3. How We Use Your Information
We use your information to:
- Provide our services
- Deliver websites, software, and mobile applications
- Process orders and payments
- Register domains and hosting services
- Provide customer support
- Improve our products and services
- Monitor website security
- Prevent fraud and unauthorized activities
- Communicate important service updates
- Respond to inquiries
- Comply with legal obligations
- Send newsletters and marketing communications with your consent
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal information under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
- Protection of vital interests where applicable
5. Payments
Payments are processed securely through trusted third-party payment providers.
Webtech Nepal does not store complete debit or credit card information on its servers.
Payment providers process payment information according to their own privacy policies.
6. Client Data
For website development, software development, hosting, cloud services, HR systems, ERP systems, CRM solutions, and other custom projects, clients remain the owners of their data.
Webtech Nepal acts only as a service provider and processes client data solely for providing contracted services unless otherwise required by law.
7. Third-Party Services
Our services may integrate with trusted third-party providers including but not limited to:
- Google Analytics
- Google Maps
- Google Workspace
- Microsoft 365
- Firebase
- Cloudflare
- Stripe
- PayPal
- Vercel
- Amazon Web Services (AWS)
- DigitalOcean
- Meta Pixel
- LinkedIn Insight Tag
- YouTube
- Vimeo
- Mailchimp
- Mailtrap
- Brevo (Sendinblue)
Each third-party provider maintains its own privacy policy governing how your information is processed.
8. Cookies and Similar Technologies
We use cookies, pixels, local storage, and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve website functionality
- Measure website traffic
- Analyze visitor behavior
- Improve performance
- Deliver relevant marketing content
Cookies may include:
Essential Cookies
These are necessary for the website to function properly and cannot be disabled.
Analytics Cookies
Used to understand how visitors interact with our website.
Examples include:
- Google Analytics
- Microsoft Clarity
- Vercel Analytics
Marketing Cookies
Used to measure advertising effectiveness and personalize marketing.
Examples include:
- Meta Pixel
- LinkedIn Insight Tag
You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
9. Mobile Applications
Our mobile applications may request permission to access your device depending on the application’s functionality.
Permissions may include:
- Camera
- Photo Library
- Microphone
- GPS Location
- Notifications
- Storage
- Contacts (only if required)
Permissions are requested only when necessary for specific features.
You can revoke permissions at any time through your device settings.
10. Firebase Services
Some applications developed by Webtech Nepal use Google Firebase services, including:
- Authentication
- Cloud Messaging (Push Notifications)
- Crashlytics
- Analytics
- Firestore
- Cloud Storage
These services may collect device identifiers, crash reports, usage information, and analytics data in accordance with Google’s Privacy Policy.
11. Push Notifications
If you enable push notifications, we may send messages regarding:
- Account updates
- Order status
- Service notifications
- Security alerts
- Promotional offers (where permitted)
You can disable notifications at any time in your device settings.
12. Hosting and Cloud Infrastructure
Our websites and applications may be hosted on infrastructure provided by:
- AWS
- Microsoft Azure
- Google Cloud Platform
- DigitalOcean
- Vercel
- Cloudflare
- Other enterprise hosting providers
Data may be processed in different countries depending on the hosting provider selected by the client.
13. Data Sharing
We never sell your personal information.
Information may be shared with trusted providers including:
- Hosting providers
- Payment processors
- Domain registrars
- Email service providers
- Analytics providers
- Security providers
- Government authorities where legally required
All providers are expected to maintain appropriate security measures.
14. International Data Transfers
Where personal information is transferred outside Nepal, we take reasonable measures to ensure adequate protection consistent with applicable privacy laws.
15. Data Retention
We retain personal information only for as long as necessary to:
- Deliver services
- Meet contractual obligations
- Resolve disputes
- Comply with legal requirements
Billing records may be retained for periods required under applicable tax and accounting laws.
16. Data Security
We implement appropriate technical and organizational security measures, including:
- SSL/TLS encryption
- Firewalls
- Access controls
- Secure authentication
- Encrypted backups where applicable
- Server monitoring
- Malware protection
- Security updates
Although we employ industry-standard safeguards, no system can guarantee absolute security.
17. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing
- Object to certain processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the relevant supervisory authority
To exercise your rights, please contact us using the information below.
18. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
19. Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party websites they visit.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our business practices.
The revised version will be posted on this page with the updated effective date.
21. Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact:
Webtech Nepal Pvt. Ltd.
Kathmandu, Nepal
Email: info@webtechnepal.com
Website: https://www.webtechnepal.com
